Continuous learning
Certifications
Google IT Support Professional Certificate
Google & Coursera
March 2025
Comprehensive program covering troubleshooting, customer service, networking, operating systems, system administration, and security. Completed 5 courses developed by Google with hands-on assessments.
IBM IT Support Professional Certificate
IBM & Coursera
March 2025
Advanced IT support training covering hardware, software, networking, security, and cloud computing fundamentals. Completed 9 courses with practice-based assessments designed for entry-level roles in IT support.
Java Programming Certification
ELEVEL Academy
February 11, 2023
Certification in Java programming fundamentals, object-oriented programming, and application development. Completed web-based training and corresponding exercises.
Python Programming Certification
ELEVEL Academy
February 4, 2023
Comprehensive certification in Python programming, data structures, and algorithm implementation. Completed 2.5 hours of web-based training and exercises.
Customer Service & Support Excellence: Advanced Soft Skills
Udemy
February 25, 2023
Training in advanced customer service techniques, conflict resolution, and client relationship management. Completed 2 total hours of instruction by Alexandru Tofan.
Customer Service, Customer Support, And Customer Experience
Udemy
February 22, 2023
Comprehensive training on customer service principles, support strategies, and creating exceptional customer experiences. Completed 4 total hours of instruction by Alex Genadinik.
AI & Data Science by Delivery Hero
ELEVEL & Delivery Hero
October 29, 2024
Introduction to artificial intelligence concepts, machine learning algorithms, and data analysis techniques. Covered the practical use of AI, Data Science and Machine Learning in a professional context.
GenAI for UX Designers
Coursera Instructor Network
April 10, 2025
Specialized training on applying generative AI techniques in UX design processes. Skills acquired include: Productivity Enhancement, Problem-Solving with GenAI, UI/UX Design Patterns, UI/UX Design Systems, and User Experience (UX) Design. The course covered AI-driven design tools and ethical considerations in AI-powered design.
GenAI for Front-End Developers
Coursera Instructor Network
April 10, 2025
Comprehensive course on integrating generative AI technologies into front-end development workflows. Skills acquired include: Improved Testing Efficiency, Innovation in Development, Automated Code Generation, UI/UX Design Enhancement, and Ethical Awareness in AI implementation.